AI in Hospitality
Clip: Season 9 Episode 6 | 1m 8sVideo has Closed Captions
AI handles research and data, but how will it impact human-centered hospitality jobs?
AI is taking over jobs that require research and data analysis but what about jobs that require interaction with people - like hospitality jobs?
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Nevada Week is a local public television program presented by Vegas PBS
AI in Hospitality
Clip: Season 9 Episode 6 | 1m 8sVideo has Closed Captions
AI is taking over jobs that require research and data analysis but what about jobs that require interaction with people - like hospitality jobs?
Problems playing video? | Closed Captioning Feedback
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Learn Moreabout PBS online sponsorship-Ng's assessment of job displacement differs sharply from Hinton's.
Hinton met with the media after that panel discussion, and I got to ask him what he thinks about how AI might impact Nevada's hospitality workforce.
-I think that'll survive longer than routine office work--so call center jobs, for example--because it involves physical things.
And robotics currently lags behind the rest of AI.
But I think robotics will catch up.
So I think, for example, jobs cleaning hotel rooms, I can't give you a timescale.
Robotics is always slower than you think, so maybe it'll be 10 years before you have robots from Musk or from China cleaning hotel rooms.
I think people like interacting with people still, so I think sort of front desk jobs, particularly in luxury hotels like the Four Seasons, I think people will pay a premium for having people to interact with rather than AI.
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